Refund policy
Return & Refund Policy
Thank you for choosing our store. We hope you are satisfied with your purchase. If you have any issues with your order, please contact us and we will do our best to assist you.
Return Period
We accept return requests within 7-15 days after receiving the item. Return requests submitted after this period may not be accepted.
Return Conditions
Returned items must be unused and include the original packaging, tags, and all accessories. Items with signs of use, damage, or missing parts may affect refund processing.
Return Process
To request a return, please contact us first via the following email:
Email: fuguidulide@gmail.com
Please provide your order number, purchase information, and reason for the return. We will respond as soon as possible after receiving your request.
Return Address
Recipient: Li Youqiang
Phone: 13616991027
Address:
Room 903, Unit 3, Building 5, Qianmaodian, Yiwu City, Jinhua City, Zhejiang Province, China
Refund Information
Once we receive the returned item, we will inspect it to confirm that it meets our return conditions. After approval, we will process the refund within a reasonable timeframe.
Refund arrival times may vary depending on your payment method and bank processing times.
Important Notes
Return shipping costs are usually the responsibility of the customer unless the item is defective or the wrong item was sent due to our error.