Shipping policy

Shipping Policy

Thank you for visiting our store. We are committed to providing safe, reliable, and efficient shipping services. This Shipping Policy explains our order processing time, delivery timeframe, and related shipping information.

1. Order Processing Time

All orders will be processed after payment confirmation.

We usually process orders and prepare shipments within 7 days.

Order processing includes product inspection, packaging, and handing the package over to the shipping carrier.

2. Delivery Time

Estimated delivery time for orders shipped to the United States:

Orders are expected to arrive within 7-15 days after shipment.

Actual delivery times may vary due to factors including:

  • Shipping carrier performance
  • Weather conditions
  • Holidays
  • Customs processing (if applicable)
  • Unexpected shipping delays

We will do our best to ensure your order arrives on time.

3. Order Tracking

Once your order has been shipped, we will provide tracking information when available.

You can use the tracking information to check your order status.

If you have not received your package after a reasonable period, please contact us and we will assist you.

4. Shipping Address

Please make sure your shipping address is complete and accurate when placing your order.

We are not responsible for delays or failed deliveries caused by incorrect address information provided by customers.

5. Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, unexpected delays may occur due to circumstances beyond our control.

These may include:

  • Severe weather
  • Peak holiday seasons
  • Carrier delays
  • Customs processing times

We will work with customers to resolve any delivery issues.

6. Lost or Damaged Packages

If your order is lost, damaged, or has any shipping-related issue, please contact us as soon as possible.

Email:

fuguidulide@gmail.com

We will review the situation and provide assistance.

7. Contact Us

If you have any questions about our Shipping Policy or your order delivery, please contact us:

Email:

fuguidulide@gmail.com